Beta6 ensures the coverage our clients require for each device with flexible faulty hardware replacement options, including 2-hour, 4-hour, and next-business-day (NBD) advance replacement.
The key features of Beta6’s hardware replacement solutions include:
A single point of contact
Worldwide coverage
OEM-based and Beta6 support
Co-terminus additions and deletions
Support of EoL and EoS equipment
Global Spare Parts Management
Spare parts management services ensure the availability of critical spare parts in case of equipment failures. Beta6 manages spare parts storage and replacement procedures to provide spares from an extensive worldwide network of Beta6 local depots and large regional hub locations. Through the spare parts management service, Beta6 provides clients with systematic and highly effective global hardware maintenance solutions to minimize network downtimes.
As a part of the service we provide:
Spare parts logistics securing agreed SLAs
Spare parts stocking solutions
Performance monitoring and analysis
Inventory management and reporting
Spare parts identification and forecasting
Return merchandise authorization (RMA) handling processes
Equipment and technologies we support include:
Networking Equipment: switches, routers, servers, modems, wireless equipment, cables
Core Network and Data
Center Equipment: servers, software, storage, power distribution
Advanced Networking Technologies: security, collaboration, mobility, data center
End User-Facing Corporate Equipment: conferencing solutions, desktop applications, industry- specific terminals
Related Software and Applications: operating systems, firmware, utilities, management tools, databases, specific business applications
Transmission Equipment: fiber, wireless connections, transceiver stations, local loop technologies
New and Emerging Technologies: SD-WAN products, IoT and M2M equipment
Personal Devices and Products: laptops, phones, tablets, etc.