COMPANY PROFILE
A Telecom Fortune 10 company offering multinational Phone, Media, Entertainment, Retail and subscription services.
BUSINESS SITUATION
Our client initially reduced data center expenses by holding off on buying new equipment and having the OEM support the equipment post-warranty. Unfortunately, the cost for supporting their equipment was constantly being offset by the high cost of support from the OEM. These costs were also rising on a regular basis throughout the year. With continued budget restraints, our client needed to come up with an alternative support solution and asked BETA6 to help.
BETA6 SOLUTION
Provided cost savings of more than 70% over OEM pricing (See Chart Below)
- Became a SPOC (Single Point of Contact) reducing the complexity of multiple vendors (See Chart Below)
- Offered our volume Vendor Co-Op program to further reduce costs
- Created customized SLA’s that allowed maximum flexibility and full coverage
- Used regional hubs to expedite parts deliveries